CHANGING & RETURNING

 

If you don’t like the item that you ordered, for any reason what so ever, we will refund your money with 100% (excluding delivery charges).

Please send an email to: service@realfakestudios.com and let us know your:

Return

*        Order number
*        Customer name
*        Reason of return

Exchange

*        Order number
*        Customer name
*        Article number
*        Item number or size you want to change it for. (if you have any doubts about sizes, please don’t hesitate to ask us)

 

After emailing Real Fake, you can send your package to:

Real Fake Studios / Customer Service
Utrechtsestraat 37
1017 VH Amsterdam
The Netherlands

When we receive the returned item in it’s original condition, we will either refund your money or send another item.

 

– We only accept returns, which are giving notice of through an email within 10 days after delivery.
– Shipping costs are for one’s own expense.

– The item must contain the hangtag and must be in the same shape as we send it to you!
– The products must be send to us immediately, so it will be returned to us within a maximum of 14 days.
– Returns/exchanges that are not reported or send back to us within the prescribed period shall not be accepted by us.

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